The latest Outlook update breaks plugins

In the last few days we have started to receive notifications that Outlook plugins we have built for SAAS customers have broken. The good news is that there is a work around – and a fix. The main symptom has been that the plugin panel which normally shows on the […]

The top Outlook Add-ins for Office 365

The top Outlook Add-ins for Office 365 – as rated by users Office 365 Add-ins for Outlook are rapidly becoming the go-to integration technology for SAAS platforms which need to integrate with Outlook. In a little over three years over 400 significant SAAS products have integrated their systems using Add-in […]


Outlook Folder Home Pages no longer work

Outlook ‘Folder Home Pages’ are probably not a well known feature of Outlook, but to those who took advantage of them, they are an easy way of showing information in Outlook that otherwise could not be shown. In October 2017, users found that after installing Microsoft’s October Public Update, folder […]

EWS Two Factor Authentication

Exchange Web Services and Two Factor Authentication

We have several products and solutions built on Exchange Web Services (EWS). One of my customers contacted me today to say that their synchronisation was no longer working. We quickly ascertained that when the service tried to access Exchange using EWS – the credentials which had worked previously now resulted […]

Integrating your SAAS product with Outlook Calendar

A common requirement for SAAS product owners is to allow their clients to synchronise their web based SAAS Calendar with their Outlook calendar. There are two methods to do this: Create an Outlook plugin which can be installed on the client’s PC. Create a software service using Exchange Web Services which […]

The four technologies SAAS Companies must consider when Integrating with Office 365 and Outlook

Sooner of later most SAAS applications find they need to integrate with Microsoft’s ecosystem to satisfy their customer’s needs. This post looks at the four technologies which are available to integrate with Microsoft Outlook, Exchange, and Office 365, and starts to examine when each might be used. Outlook plugins Outlook […]

Outlook for Mac

What can Outlook-for-Mac add-ins do?

Outlook 2016 for Mac has been able to install add-ins since late 2016, and they are proving to be a welcome addition. Previously missing from Outlook for Mac, add-ins now makes Outlook a more competitive option for users who are looking for more than just email from their email client; […]